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Xbox series X randomly shuts down

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(@James)
Active Member Guest
Joined: 2 years ago
Posts: 6
Topic starter  

Hello everyone, 

I’m new to doing repairs, I got ahold of an Xbox series X that is in great condition, and perfectly clean. It randomly shuts down though, staying on and running games for 15 mins to 1.5 hours. I opened it up, saw no apparent damage and replaced the thermal paste but there was no change… added extra fan and still no change. Starting to think it’s a hardware fault… after searching all over the internet and YouTube, I can’t find another that has successfully fixed it in this situation.

Anyone have any recommendations? I was thinking about replacing the power supply but not sure if that would help or not.


   
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NorthridgeFix
(@alex)
Admin Admin
Joined: 2 years ago
Posts: 0
 

15 minutes shut down could be related to Thermals, Power supply, RAM, southbridge or even CPU in that order. No way to test since it only happens after 15 minutes to 1 hour. Hard to tell. Start with the power supply. 


   
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(@James)
Active Member Guest
Joined: 2 years ago
Posts: 6
Topic starter  

Got a known good power supply from another unit and no change. If it were the RAM, any suggestion on how to prove the fault?

This post was modified 2 years ago by James

   
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(@Trilex Fix)
New Member Guest
Joined: 2 years ago
Posts: 1
 

@alex In our experience we have solved this issue by ultrasonicing the fan adding a good known thermal paste correctly, possibly new thermal pads making sure everything is very clean. I have also had success baking the motherboard in the oven for 15 mins at 375 and then testing it by putting a game that uses a lot of CPU like say Elden Ring and keep it on while putting a rubber band on the toggle so the character is always moving for say a full night. I feel its directly related with heat cause they system does turn on but you are right it could be a number of issues.


   
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