Terms & Conditions


Use of the Website

By accessing the website, you warrant and represent to the website owner that you are legally entitled to do so and to make use of information made available via the website.

Trademarks

The trademarks, names, logos and service marks (collectively “trademarks”) displayed on this website are registered and unregistered trademarks of the website owner. Nothing contained on this website should be construed as granting any license or right to use any trademark without the prior written permission of the website owner.

External links

External links may be provided for your convenience, but they are beyond the control of the website owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.

Warranties

The website owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website.

Disclaimer of Liability

The website owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the website owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

Conflict of Terms

If there is a conflict or contradiction between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

Severability

Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to being void, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as void and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

Payment

We accept all major credit and debit cards for all orders under $1,000. Orders exceeding $1,000 must be paid for via wire transfer, or check/money order – whether they are national or international.

User must select the Wire Transfer or Check option at checkout for orders above $1,000 or their order is subject to being canceled, with a 5% non-refundable return fee. 

Returns

NorthridgeFix offers a 30-day return policy for any items which are deemed faulty upon receipt. There is a 5% non-refundable bank fee applied to all returns. The customer is responsible for the return shipping charges. 

Return of items which are not faulty are subject to a 20% restock fee + the 5% non-refundable bank fee. The customer is responsible for the return shipping charges. 

Customers must reach out for an RMA approval, and can then proceed to send back their items within the 30-day period since the order was placed. 

Exchanges

NorthridgeFix offers a 30-day exchange policy on all shop items. Exchanged items do not incur any extra fees, unless the item to be exchanged for has a higher price value than the item returned. The customer is responsible for the return shipping charges. 

Customers must reach out for an RMA approval, and can then proceed to send back their items within the 30-day period since the order was placed. 

Billing & Shipping

All orders to be accepted must have a matching billing and shipping address. The shipping address must be a valid address with the financial institution that is used to make payment. Any customer which uses a credit/debit card shipping to an address which is not a verified listed address on their card, is subject to being canceled. There is a 5% non-refundable bank fee if the order needs to be canceled and returned for this reason. 

NorthridgeFix does not ship to any Hotel locations. If an order is placed to a Hotel, it is subject to being canceled and the 5% non-refundable bank fee will apply.