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July 23, 2022 6:49 PM
I have an Xbox Series X that's dead. Hit the power button and nothing. My son plugged in an old Xbox 360 kinect with the external power supply to it through the front USB port. I have a bad feeling it surged and overloaded the board. I checked the power supply and I'm getting 11.6V out of the 12-pin connector. Seems to be getting the right voltage out of the power supply. I'm probably going to be sending it to you to fix. But I just wanted some idea on what could have happened.