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iMac (Retina 5K, 27-inch, 2017) Random freezing and nothing on display but cpu was running

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(@Niranjan)
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Joined: 2 years ago
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Hi Myself Niranjan,

Recently, I bought second hand iMac (Retina 5K, 27-inch, 2017).
My IMac facing suddenly frizzing while startup sometimes it starts up normal, while I opening app launcher or safari or anything I did that’s it it will freeze again… screen will off but, CPU will still in running mode but, nothing will shows in display… than it will reboot same again…

I did my research quite a while on it…

by changing the rams but no use, even I tested the rams using memtest boot… ram passed the test without any errors…

even I applied new thermal paste on cpu and gpu though no use…

i did reset the pvram and changed the SSD also… nothing useful…

lastly psu is only item left to change but it’s expensive…

and idk what should I buy… psu

but while doing booting whatever outside of operating everything seems fine(like installing OS & testing memram); but once it’s operating system on running that’s it freeze.

beginning I thought it’s graphic card issue but I might wrong… idk yet!

i end up spending alot on it…

Can you please sort it out… I am big fan of you… but I lives in Uk…

Give some suggestions regarding this issue

Thanks


   
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(@Guest)
New Member Guest
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Can you please give me a solution to the issue…


   
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(@Guest)
New Member Guest
Joined: 1 second ago
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This might sound stupid, but have you tried a different wall outlet? Sometimes they can cause all sorts of issues.


   
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(@Guest 11560)
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Joined: 2 years ago
Posts: 6
 

k what should I buy… psu

but while doing booting whatever


   
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(@Guest 11560)
Active Member Guest
Joined: 2 years ago
Posts: 6
 

outside of operating everything seems fine


   
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(@Guest 11560)
Active Member Guest
Joined: 2 years ago
Posts: 6
 

(like installing OS & testing memram); b


   
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(@Guest 11560)
Active Member Guest
Joined: 2 years ago
Posts: 6
 

ut once it’s operating syst


   
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(@Guest 11560)
Active Member Guest
Joined: 2 years ago
Posts: 6
 

em on running that’s it freeze.

beginning I thought it’s graphic card i


   
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(@Guest)
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Joined: 1 second ago
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Did you say you have tried changing the CPU or just the GPU? Have you tried viewing the thermal temperatures of the components?


   
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