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Saw your Alienware 17 R4 videos, I have a different issue with the same laptop. Please help!

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(@QaisarT)
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Joined: 11 months ago
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Can you please help if you have seen same issue with this model? The green light is lit on the adapter/charger .When I connect to laptop, the adapter light is "still" lit. But on the power button it keeps cycling blue, purple and red (red stay longer than other colors). The laptop doesn't turn on. I have tried battery removal and pressed power button for 60s, still the same issue. Every thread i have come across and the videos you have, mention about adapter turning off when connecting to laptop. But that's not the case for me. Can anybody please nudge me in the right direction?

 

Before this happened, the laptop used to start, run for 5 minutes (i was able to login) and shutdown/crashed on its own. Happened two three times, then after it never turned back on.


   
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