{"id":5288,"date":"2021-08-25T09:00:10","date_gmt":"2021-08-25T09:00:10","guid":{"rendered":"http:\/\/dummy.xtemos.com\/woodmart2\/?page_id=5288"},"modified":"2026-10-22T10:27:22","modified_gmt":"2026-10-22T17:27:22","slug":"contact-us","status":"publish","type":"page","link":"https:\/\/northridgefix.com\/staging\/contact-us\/","title":{"rendered":"Contact us"},"content":{"rendered":"\n<div class=\"wp-block-wd-row wd-a3b789a2\">\n<div class=\"wp-block-wd-column wd-5d530347\">\n<h2 class=\"wp-block-wd-title title wd-8f891d63\">OUR LOCATION<\/h2>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-817e4658\"><\/div>\n\n\n\n<a href=\"https:\/\/www.google.com\/maps\/search\/?api=1&amp;query=NorthridgeFix+8824+Shirley+Ave+Unit+15+Northridge+CA+91324\" target=\"_blank\" rel=\"noopener noreferrer\">\n    <strong>NorthridgeFix<\/strong><br>\n    8824 Shirley Ave, Unit 15<br>\n    Northridge, CA 91324<br><br>\n    <span class=\"btn btn-color-primary\">Google Maps<\/span>\n<\/a>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-61e25717\"><strong>Phone<\/strong> (Text only)<br>818-668-7058<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-ca91a397\">We are open to the public:<br>Monday \u2013Thursday<br>1:00pm \u2013 4:00pm<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-d6300be9\">Friday<br>2:00pm \u2013 4:00pm<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-60879e95\">Saturday &#8211; Sunday<br>Closed<\/p>\n\n\n<h2 class=\"wp-block-post-title\">Contact us<\/h2>\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-1b6275b7\"><\/div>\n\n\n\n<p class=\"wp-block-paragraph\">NorthridgeFix specializes in electronics repair services and the sale of professional repair tools and products through our online store. As a popular electronics repair channel on YouTube, we receive a high volume of calls from viewers wanting to discuss our videos, ask questions, or say hello. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To ensure we can focus on providing quality repairs and serving our customers, we handle all communications through our <strong>Contact us Form, Text Messages, and Ticketing system for customers with existing repair tickets<\/strong>, rather than live phone calls. These methods allow us to keep track of every conversation, maintain accurate records, and provide more efficient support. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Whether you need a repair, have a question about a product, or require an update on an existing repair, please use the appropriate communication channel to contact us. <strong>All inquiries are answered within one business day.<\/strong><\/p>\n\n\n\n<div class=\"wp-block-wd-accordion wd-accordion wd-style-shadow wd-titles-start wd-opener-style-arrow wd-opener-pos-end wd-810b357c\" data-state=\"all\">\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-c0cdcf1e\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span><strong>Do I need an appointment if I&#8217;m driving from far away?<\/strong><\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-18fa2221\">Yes, we recommend contacting us before making the trip to ensure we can accommodate your visit. Although we have limited walk-in hours listed above, NorthridgeFix primarily operates as a mail-in repair service, with limited hours available for local customers who prefer to visit in person. Please reach out in advance to confirm our availability before traveling.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-eb8e0dfd\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span><strong>What if I have questions about a repair update or a product?<\/strong><\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-7199724e\">Please use our Contact Us form, send us a text message using the number listed above, or reply directly to your existing repair ticket if you already have a repair in progress. Due to our busy schedule and the volume of requests we receive, we may not be able to provide information immediately or while you wait. Contacting us through these channels allows us to track your inquiry and respond as soon as possible. All inquiries are answered within one business day.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-wd-accordion-pane wd-accordion-item wd-280ee6b8\"><div class=\"wd-accordion-title wd-role-btn\" tabindex=\"0\"><div class=\"wd-accordion-title-text\"><span><strong>Can I pick up my device before receiving a pickup notification?<\/strong><\/span><\/div><span class=\"wd-accordion-opener\"><\/span><\/div><div class=\"wd-accordion-content\"><div class=\"wd-accordion-content-inner\">\n<p class=\"wp-block-wd-paragraph wd-16ccb245\">We always email our customers when their device is ready for pickup. If you haven&#8217;t received a notification, your device is not yet ready. If you have any questions or would like an update on your repair, please contact us, and we&#8217;ll get back to you within one business day.<\/p>\n<\/div><\/div><\/div>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-wd-column wd-7f72411f\">\n<h2 class=\"wp-block-wd-title title wd-338b01a0\">SEND US AN EMAIL<\/h2>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-73e50e58\"><\/div>\n\n\n\n<div class=\"wp-block-wd-row wd-37bb480f\">\n<div class=\"wp-block-wd-column wd-766730cf\"><div class='fluentform ff-default fluentform_wrapper_3 ffs_default_wrap'><form data-form_id=\"3\" id=\"fluentform_3\" class=\"frm-fluent-form fluent_form_3 ff-el-form-top ff_form_instance_3_1 ff-form-loading ffs_default\" data-form_instance=\"ff_form_instance_3_1\" method=\"POST\" ><fieldset  style=\"border: none!important;margin: 0!important;padding: 0!important;background-color: transparent!important;box-shadow: none!important;outline: none!important; min-inline-size: 100%;\">\n                    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