I cannot speak for Alex, but I do know that the surface pro has a fused glass panel and LCD which is very fragile and commonly breaks during repairs. I think it is probably not economical to deal with them.
True, they are fragile, but I have taken the screen off many times without damage. You have to have a hot pad(to mt the glue) and the plastic picks. No, I think there its something else. A Surface Pro 6 costs over $2k new, so I think it economical, they are billing the client anyway.
Screen flickers or half disappears them comes back. Fonts out of focus. Gets hot. Initially batteries had expended replaced them. Before and now, won’t run unless plugged in. (This is SP4, my SP6 works great)
Surface pros have a low success rate when it comes to motherboard repair especially that no schematics or boardview diagrams are available. That’s also not taking into consideration the risks involved prying the screen open to get to the motherboard.